Expert
SAP Incident Response
and Recovery

When Every Minute Counts, Complexity is the Enemy

Standard EDR and network tools cannot see inside the SAP application layer. They miss proprietary protocols (like RFC and DIAG) and cannot interpret ABAP-specific logs, leaving you blind to what the attacker is actually doing.

Investigating an SAP breach requires specialized forensic knowledge that most IR firms simply don’t have. Manually correlating decentralized SAP logs can take days, time you cannot afford when ransomware is moving laterally.

Sophisticated threat actors know that SAP is a blind spot. They exploit this by hiding persistence mechanisms deep within custom code or job schedules where general security tools will never find them.

Security teams and SAP Basis teams often operate in isolation with different priorities and technical languages. During an attack, this disconnect leads to confusion and miscommunication that delays containment when a coordinated response is critical.

Respond and Recover from SAP Incidents with Onapsis

We act as a force multiplier for your team, guiding you through investigation, mitigation, and recovery with the precision that only SAP experts can provide.

Immediate Mobilization & Investigation

  • The Problem: In a crisis, standard investigation methods are too slow. Generic tools often miss indicators of compromise (IoCs) hidden deep within the SAP application layer.
  • How We Help: Onapsis deploys rapidly with a unique, proprietary toolset designed specifically for SAP. We instantly extract and analyze relevant logs and forensic data to determine the scope of the breach.
  • The Value: You get immediate clarity on “who, what, and where,” allowing you to stop the bleeding fast and prevent further lateral movement.
Onapsis Strengthen DevSecOps Accelerate
Onapsis Strengthen DevSecOps Enforce

Deep Forensic Analysis

  • The Problem: Attackers often leave backdoors or manipulate code to maintain persistence. Finding these traces requires a level of forensic depth that generalist firms cannot offer.
  • How We Help: Leveraging decades of threat intelligence from the Onapsis Research Labs, we analyze your entire landscape, including custom code and proprietary protocols, to identify the root cause and uncover hidden persistence mechanisms.
  • The Value: You receive a full technical report with an executive summary, giving you the confidence that the threat has been completely eradicated, not just temporarily suppressed.

Accelerate Recovery & Remediation

  • The Problem: “Cleaning up” an SAP system is high-risk because incorrect changes can break business processes or leave you vulnerable to re-infection.
  • How We Help: We don’t just find the bad guys; we help you lock the doors. Our experts work hand-in-hand with your Basis and Security teams to implement critical remediation strategies and validate that systems are safe for restart.
  • The Value: You minimize expensive business downtime and recover operations safely, ensuring your revenue-generating systems are back online as quickly as possible.
Onapsis Strengthen DevSecOps Improve
Onapsis Strengthen DevSecOps Enforce

Future-Proof Your Defense

  • The Problem: A reactive response is necessary during a breach, but it shouldn’t be your only strategy.
  • How We Help: Post-incident, we help you transition from “firefighting” to active defense. We recommend implementing Onapsis Defend to continuously monitor for threats and accelerate future incident handling.
  • The Value: You turn a crisis into a catalyst for improvement, hardening your security posture to ensure you are never caught off guard again.

The Onapsis Advantage

Why do leading global organizations and government agencies call Onapsis when they are under attack?

SAP Endorsed App:

We are the only Incident Response provider endorsed by SAP. Our team has unparalleled access to SAP security insights and works closely with SAP’s own Product Security Response Team (PSRT).

Unmatched Threat Intelligence:

Your response is led by the Onapsis Research Labs, the team responsible for discovering over 1,000 SAP zero-day vulnerabilities. We know the attackers’ playbook better than anyone else.

Proprietary Technology:

We don’t rely on generic tools. We use our own specialized extraction and analysis technology to see what others miss, ensuring a faster and more accurate investigation.

Global Reach & Speed:

Cyberattacks don’t keep office hours. Our global team is ready to deploy immediately, providing on-demand access to the world’s most trusted SAP security experts.

What Our Customers Are Saying

Ready to Build Your Business Case?

reduction in
remediation time
less time spent
validating patching efforts
/year
saved on manual data
extraction and communication 1
/year
saved on
investigation efforts2

1 Based on 40/hrs week at $55/hr for infosec analyst  |  2 Based on 20/hrs week at $55/hr for infosec analyst

Onapsis: Your Expert Partner in SAP Incident Response

Onapsis accelerates SAP incident response and augments your team’s capabilities by informing critical remediation strategies and freeing up crucial time and resources. You can leverage the only SAP-endorsed incident response team with proprietary technology and knowledgeable experts from the Onapsis Research Labs. Leading organizations, government security agencies, and service providers around the world call on this team when SAP applications are under attack.

Frequently Asked Questions

Why can’t my existing Managed Security Service Provider (MSSP) handle this?

Most MSSPs and IR firms are excellent at securing endpoints (laptops, servers) and networks, but they lack visibility into the SAP application layer. They often cannot interpret SAP-specific logs or understand proprietary protocols (like RFC or DIAG). Onapsis bridges this specific gap, working alongside your MSSP to handle the SAP portion of the incident.

How quickly can the Onapsis team deploy?

Speed is critical. Our team is ready to deploy at a moment’s notice to begin data extraction.. Our proprietary data collection tools allow us to gather the necessary forensic evidence remotely and securely, without requiring physical on-site presence in most cases.

Do you support ransomware cases involving SAP?

Yes. Ransomware actors increasingly target business-critical applications to increase leverage for extortion. We specialize in identifying how ransomware groups moved laterally into the SAP environment, verifying if data was exfiltrated, and helping you safely restore systems from backups without re-infecting the landscape.

What deliverables do we receive at the end of an engagement?

You will receive a comprehensive Incident Report. This includes an Executive Summary suitable for board-level communication, a detailed technical timeline of the attack (Root Cause Analysis), and a prioritized list of actionable recommendations to remediate the vulnerability and harden the system against future attacks.